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Policies

Rates & Reservations
See Samoa Two Island Package
Diving Package
YOGALATES RETREAT SAMOA
Policies
Policies

Bookings

Once booking has been confirmed Rates will not be altered if specials or price change occurs, prices are subject to change without any prior notice. All online tariffs are Cash rates and are inclusive of VAGST. If you pay by credit card you will incur a bank fee. Early check-in and late check-out are subject to room availability, and a per hour fee will apply.

Specials

All specials are based on 2 people only. Extra persons for specials will incur extra charges, please inquire. Specials on our website are only valid when directly booking with Le Vasa Resort. Specials are valid only with a minimum number of nights posted and are not combinable. No Specials on the Villa Le Vasa. All Rates and Package Specials listed are available for limited time, check with reservations. For Specials, additional nights charged at regular rate and includes a daily tropical breakfast.

Transfers

Complimentary Transfers: Faleolo Airport and Mulifanua Wharf for direct bookings with a three night minimum stay (one transfer each way only). Any additional transfers required will incur a charge. Please contact us with your arrival and departure times to make arrangements for transfers.

Mulifanua Transfers: Mulifanua Wharf $25 ST for 2 people extra persons $5 ST each.     

Sheraton Wharf Transfers: Sheraton Wharf $28 ST for 2 people extra persons $8 ST each.

Airport Transfers: Faleolo Airport $40 ST for 2 people extra persons $10 ST each.

Charges for transfers apply for bookings less then 3 nights or additional transfers required. Airport Transfer to or from Faleolo International Airport fee is $40 ST rate is for 2 persons all extra persons please add $10 ST for each direction click on booking extras.  Please send arrival or departure details in comments section of your booking. Be sure to include flight number and exact times and date.

Dietary Requirements & Policies

Please inform reservations prior to arrival if you have any dietry requirements or special needs so that we may notify the staff. Meals plans on Dining page.

Cancellation Policy

25% non- refundable deposit at the time of booking. 45 days or more 25%, 45-30 days 50%, 30-21 days 75%, 21 days nil refund. No shows full amount will be charged.

Note, a change of booking  or shortening your stay is considered as a cancellation— no refund will be provided if you choose to arrive later, or depart earlier, than indicated in the original booking.  We strongly recommend that you take out travel insurance for any unforseen circumstances.

Child Policy

Children over 10 welcome year round. Children 4 years and under are free. Children 5 years and over extra person charge applies. We also only allow children under 10 yrs during school holidays

Due to accessibility to water of ocean front fales and non-fenced pool and lifeguards will not be on duty on the property at any time; guests with children under the age of 10 will be asked to sign a disclaimer upon check in advising they are responsible for their safety at all times.

Terms & Conditions

Early check-in and late check-out are subject to room availability, and a per hour fee will apply.

Swim suits only in Swimming pool strickly enforced, penalities apply.

All direct tariffs posted online are Cash rates must be paid in cash. If you pay by credit card you will incur a credit card fee of 3.5%. 

Check in procedure a copy of passport and credit card required, so that you are able to charge meals and activities to your room. If you do not have a credit card then a cash bond of $300 ST is held until departure. 

All other charges incurred with us must be settled in full by cash or credit card prior to your departure.  If you are departing before 9am please make arrangements to settle your account by 5pm on the day prior to your departure.

Personal Conduct

We reserve the right to end your occupancy without notice in the event that you fail to respect the rights of our staff and other guests,  No refund will be given in such situations.

Risk and Liability

Under no circumstances whatsoever will we be liable for any direct, indirect or significant loss, damage, injury, accident, death or expense, whether caused by our fault or negligence of that of our employees or agents or otherwise.  This includes (but is not limited to):

a)            The loss of or damage to property, including to any motor vehicle;

b)            Personal injury or loss of life;

c)            Liability you may incur to third parties;

d)            Loss of deposits and loss of income;

e)            The cost of medical treatment.

In addition, you acknowledge that if you or your guests participate in any water sports or water activities that are available to you during your stay you do so entirely at your own risk (whether a fee has been charged or not).  You accept that all water activities can be dangerous and agree that the exclusion set out above applies to the same.

Law and Jurisdiction

These terms and conditions are subject to the laws of Samoa.  Any disputes are subject to the exclusive jurisdiction of the courts of Samoa.

Thank you

  • Address:  PO Box 3495, Apia, Cape Fatuosofia, Upolu, Samoa
  • Phone:  +68546028
  • Fax:  +68546098
@fc_desc@,  @fc_temp@